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CLOUD BASED CONCEPT FOR A FUTURE CONTACT BOOK

Authors: Maini Williams, Eija Kaasinen, Minna Kulju, Aleksi Rinta-Kauppila

Category: Research article

Keywords: Cloud computing, contact book, co-creation, user interface design, evaluation, prototype, identities

Abstract: People are using several different devices and services for communication purposes. Managing and synchronizing contact information within these is challenging. In this paper we describe the development of a future contact book concept that utilizes the possibilities of cloud computing. A cloud based contact book can serve various devices and applications. Contact information can be updated automatically. The cloud based contact book could indicate availability of people and it could help in selecting the preferred communication channel. It also enables people to have different identities in their daily lives. The identities determine who is able to reach the person at any given moment and what communication channel is used. The contact book concept was co-created with potential users in different ideation activities. We describe the concept and initial user evaluation results.

Permanent link to this page: http://urn.fi/URN:NBN:fi-fe201309185980

File application/x-maker Cloud Based Consept for a Future Contact Book
In this paper the concept of cloud based contact book and initial user evaluation results are described. One of the key findings of the study was that users are having different identities. These identities could be used to determine who is able to reach the person at any given moment and what communication channel is used to make a contact.
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